About the role
Cebu Pacific is always up for new challenges, enabling our teams to stay at the forefront of agile and technological innovations. Pursuing a career under Information Technology at Cebu Pacific will enable you to play a pivotal role in shaping and securing the airline’s digital landscape from business analytics, system architecture, technology engineering, project management, cybersecurity, and cloud solutions. At Cebu Pacific, we build more than just technology—we create solutions that fuel the future of travel.
Bring your technical expertise to the team and be a moment maker in the ever evolving field of Information Technology as a Systems Specialist. Visit our careers site to learn more about how your moment matters at Cebu Pacific: Cebu Pacific Careers Site
The Systems Specialist serves as a critical bridge between business units and technology teams across the Plan and Build phases of Cebu Pacific’s operating model. The role is responsible for eliciting, documenting, and validating business and system requirements, particularly for complex integrations, poorly articulated business processes, heavy cross-functional coordination, and early-lifecycle platforms. The Systems Specialist ensures that technology solutions are well-defined, fit for purpose, and aligned to business outcomes, thereby improving delivery quality and reducing costly rework during project execution.
Primary Responsibilities
Elicit, analyze, document, and validate detailed business and functional requirements through stakeholder interviews, workshops, process mapping, and data analysis.
Develop comprehensive business requirements documents (BRDs), functional specifications, use cases, user stories, process flows, and data mapping documents to support technology delivery.
Facilitate requirements validation sessions with System Owner Leads, business unit stakeholders, and technical teams to ensure mutual understanding and sign-off on solution scope.
Support the Project Delivery Manager by identifying requirement risks, scope ambiguities, and change impacts; maintain the requirements traceability matrix throughout the project lifecycle.
Contribute to test strategy definition and support…
