About the role
Department
Communications & Brand Reputation Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description
Help shape the communications that connect Southwest Employees to our most important priorities. As an Internal Communications Consultant, you’ll serve as a trusted communications partner to Leaders and Teams, developing strategies that bring clarity to complex topics and support meaningful business outcomes. You’ll build strong relationships, influence messaging decisions, and guide communication plans from initial strategy through delivery. By combining thoughtful storytelling, data-driven insights, and an understanding of emerging communication trends, you’ll strengthen alignment, engagement, and trust across the Company.
Additional details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Serve as communications program lead and strategic communications counsel to colleagues, internal clients' Leaders, and Executives—determining appropriate tone, message, and channel to deliver clear and effective messages that align with Company and client objectives
Partner wi…
