About the role
At Jet2.com and Jet2holidays, our success is built on delivering a safe, reliable and seamless experience for our customers and colleagues. As our IT Networks Operations Engineer, you'll play a key role in keeping our network infrastructure secure, stable and available, supporting the systems that power one of the UK's leading leisure travel businesses.
Reporting to the IT Networks Manager, you'll join our IT Networks Infrastructure team and take ownership of the day-to-day operation of our network and network security estate. This is a hands-on, operational role focused on maintaining and improving our BAU network environment rather than project delivery or solution design.
As our IT Networks Operations Engineer, you’ll have access to a wide range of benefits including:
Access to a generous discretionary profit share scheme
Hybrid working (we’re in the office 2 days per week)
26 days holiday (plus Bank Holidays)
Colleague discounts on Jet2.com flights and Jet2holidays packages
Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
Access to Mental Health First Aiders
Annual pay reviews
What you’ll be doing
Administering enterprise firewalls and micro-segmentation platforms, carrying out firewall rule reviews, implementing security improvements, and managing network patching and vulnerability remediation activities
Working within an ITIL-aligned change management framework, you'll raise, document and implement network changes, ensuring they are thoroughly tested, validated and fully documented
You'll also provide 2nd and 3rd line support for network-related incidents, monitor network performance and security alerts, and take ownership of issues through to resolution
In addition, you'll support physical network installations across our operational locations, including the installation, commissioning and maintenance of network devices
What you’ll have
We're looking for a methodical and proactive network professional with experience of enterprise firewall administration, network infrastructure support and vulnerability remediation
You'll have a strong understanding of networking fundamentals includi…
