About the role
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Associate, Total Rewards
Job Code: 45382
Job Location: Remote Opportunity
Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
Job Description
The PeopleOperations Associate is a team member that supports cross-functional HR process execution and employee experiences/interactions with a designated HR Operations workstream at L3Harris Technologies. This individual is responsible for intake, review, and responding to HR-related employee questions and requests, transacting in various HR systems, and drafting knowledge based articles to support our mission to attract, engage, retain and develop a talented workforce and enable them to achieve our customer missions and drive improvements for all stakeholders – customers, shareholders and employees.
Essential Functions
Provide best-in-class HR customer service to employees of L3Harris Technologies
Review, manage, and respond to employee inquiries and cases within defined SLAs, ensuring successful resolution and use of available knowledge base articles
Perform related transactions in HR systems including PeopleSoft, SuccessFactors, and associated third-party vendor systems as needed
Serve as point of contact for employee escalations and be responsible for resolving issues and performing root cause analysis to identify process improvement opportunities and subsequent steps for resolution
Serve as Knowledge Base Articl…
