About the role
Job Title
Senior QA Engineer CUSS Job Description Summary
Amadeus’ CUSS platform for kiosks and Auto Bagdrops is an established product with strong ambitions to grow further. As our kiosks and Auto Bagdrops continue to be deployed across more airports globally, the number of Airline Applications that must run reliably and seamlessly on the CUSS platform keeps increasing. Ensuring that these applications operate correctly across our hardware devices, platform services, and interacting systems is essential to delivering a consistent, high-quality experience for our airline and airport partners (we have currently certified ~120 Airline Applications on our CUSS platform).
The purpose of this role is to own and execute the end-to-end Quality Assurance process for Airline Applications installed on the CUSS platform. This includes performing hands-on testing on physical kiosk hardware, validating interactions between Airline Applications, CUSS platform components, peripherals (printers, scanners, payment devices, biometrics, etc.), and backend services.
Technical Knowledge
Execute end-to-end testing of Airline Applications on the CUSS platform, including validation across kiosk hardware, platform components, peripherals (printers, scanners, payment devices, biometrics), and backend services.
Analyze and interpret system, platform, and application logs to identify defects, support troubleshooting, validate fixes, and assist development teams in root cause analysis.
Document test scenarios, test results, defects, and investigation findings to support airline partners, engineering teams, and implementation/support groups.
Collaborate closely with developers, product engineers, and airline technical teams to investigate issues, validate integrations, and ensure seamless application certification.
Participate in improving and maintaining the Airline Application certification process, including contributing to test automation, refining test coverage, and ensuring consistency of testing across hardware and software layers.
Support smooth transitions to BAU operations by ensuring continuity of testing practices, verification of enhancements, and clear documentation of…