About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SUPERVISOR, IT NETWORK INFRASTRUCTURE - 2ND SHIFT
SpaceX technical teams work in a complex environment supporting a variety of critical production, launch and landing activities. The Network Infrastructure team installs and supports the low voltage used for all types of telecommunications in support of the production and launch vehicles and spacecraft. This includes but not limited to installation and support of the layer 1 fiber and copper data network cabling infrastructure, support of mission video, ground-side vehicle and payload interface systems, ground stations, telemetry and optical tracking systems, marine communications, readiness testing, and other systems involved in real-time communications and operations for Falcon, Dragon, Starship and other missions.
RESPONSIBILITIES
Supervise technician teams to install and maintain mission critical communication systems
Prioritize and schedule work to meet required timelines
Provide feedback and progress updates to project stakeholders
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary
Coordinate with other contractors and project teams as needed
Collaborate with the communication engineers and telecommunication specialist in system designs, selection of materials, and creation of documentation
Interface with external carriers (private and government) at cross-connect facilities, and transition points
Provide superior customer service to SpaceX launch customers
Provide QA and auditing before and after work
Maintain the integrity of the documentation of all installations including assets, locations, connectivity, and the patch record databases
Assist with the creation of local and companywide installation and workmanship standards
Provide ongoing feedback, periodic review, and corrective action to direct reports
Review timesheets, manage overtime and time off requests
Verify c…
