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Employer:Alliance Ground International Country:United States

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122 live jobs · updated 47 minutes ago

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Ramp Agent
NEW
Burbank, CA, United States
Alliance Ground InternationalFull time
Job Description Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring tha…
Apply by 9 Nov 2026Posted 2 days agoGround Operations
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Cargo Warehouse Agent
NEW
Denver, CO, United States
Alliance Ground InternationalFull time
Job Description Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operati…
Apply by 9 Nov 2026Posted 2 days agoCargo & Logistics
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Office Agent
NEW
Denver, CO, United States
Alliance Ground InternationalFull time
Job Description The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents ha…
Apply by 9 Nov 2026Posted 2 days ago
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Cargo Ramp Agent
NEW
Chicago, IL, United States
Alliance Ground InternationalFull time
Job Description Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Are you a team player that others can rely on? Then let your ca…
Apply by 9 Nov 2026Posted 2 days agoGround Operations
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Ground Ramp Supervisor
NEW
Columbus, OH, United States
Alliance Ground InternationalFull time
Job Description Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that f…
Apply by 9 Nov 2026Posted 2 days agoGround Operations
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Passenger Service Agent
St. Louis, MO, United States
Alliance Ground InternationalPart time
Job Description From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept wel…
Apply by 6 Nov 2026Posted 5 days agoPassenger Services
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GSE Mechanic
Houston, TX, United States
Alliance Ground InternationalFull time
Job Description Are you an experienced mechanic who enjoys working on a variety of auto and diesel engines? The Ground Service Mechanic is responsible for…
Apply by 6 Nov 2026Posted 5 days agoGround Operations
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Passenger Service Lead
Orlando, FL, United States
Alliance Ground InternationalFull time
Job Description Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Position Overview: The Passenger Service Lead oversees and coor…
Apply by 6 Nov 2026Posted 5 days agoPassenger Services
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Ground Ramp Supervisor
Orlando, FL, United States
Alliance Ground InternationalFull time
Job Description Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that f…
Apply by 6 Nov 2026Posted 5 days agoGround Operations
View role →
Heavy Duty Diesel Mechanic
Chicago, IL, United States
Alliance Ground InternationalFull time
Job Description Are you an experienced mechanic who enjoys working on a variety of auto and diesel engines? The Ground Service Mechanic is responsible for…
Apply by 6 Nov 2026Posted 5 days agoAircraft Maintenance & MRO
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Passenger Service Agent (Part Time)
Nashville, TN, United States
Alliance Ground InternationalPart time
Job Description From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept wel…
Apply by 5 Nov 2026Posted 6 days agoPassenger Services
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Passenger Service Agent
Orlando, FL, United States
Alliance Ground InternationalPart time
Job Description From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept wel…
Apply by 5 Nov 2026Posted 6 days agoPassenger Services
View role →
Ground Ramp Lead
Columbus, OH, United States
Alliance Ground InternationalFull time
Job Description Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Position Overview The Ground Ramp Lead oversees daily ramp oper…
Apply by 4 Nov 2026Posted 7 days agoGround Operations
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Ground Ramp Agent
Detroit, MI, United States
Alliance Ground InternationalFull time
Job Description Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will play an important role in en…
Apply by 4 Nov 2026Posted 7 days agoGround Operations
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Ramp Agent (Part Time)
Nashville, TN, United States
Alliance Ground InternationalPart time
Job Description Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring tha…
Apply by 4 Nov 2026Posted 7 days agoGround Operations
View role →
Ramp Service Agent
Phoenix, AZ, United States
Alliance Ground InternationalPart time
Job Description Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring tha…
Apply by 4 Nov 2026Posted 7 days agoGround Operations
View role →
Tax Staff Accountant
Miami, FL, United States
Alliance Ground InternationalFull time
Job Description We are seeking a hands-on Tax Staff Accountant to support the company’s tax compliance and planning activities. This role reports to the VP…
Apply by 3 Nov 2026Posted 8 days agoFinance & Accounting
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Mail Agent
Chicago, IL, United States
Alliance Ground InternationalPart time
Job Description The work of a Mail Agent includes but are not limited to unloading mail from USPS trucks into warehouse via forklift. Sorts mail by destina…
Apply by 3 Nov 2026Posted 8 days ago
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Material Handler
Pittsburgh, PA, United States
Alliance Ground InternationalPart time
Job Description Material Handler Essential Duties and Responsibilities include the following: May be required to load/unload US mail from/into airline cont…
Apply by 3 Nov 2026Posted 8 days agoSupply Chain & Materials
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Passenger Service Agent
Miami, FL, United States
Alliance Ground InternationalPart time
Job Description From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept wel…
Apply by 3 Nov 2026Posted 8 days agoPassenger Services
View role →

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Passenger Service Agent

Alliance Ground International · St. Louis, MO, United States

Apply on Alliance Ground International Full posting

Field: Passenger Services
Contract: Part time
Location: St. Louis, MO, United States
Posted: 5 days ago

About the role

Job Description From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you’ll put our customers - and their customers’ needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. Meet aircraft at gate or loading area, perform d…

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