About the role
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Business Partner Performance Team within Planning and Airport Operations.
Responsible for providing operational and project management support to airport leaders and other teams, with a focus on business partner performance, vendor management, and continuous improvement.
What you'll do
Develop scorecards, manage business partner performance, and oversee corrective action plans
Oversee vendor transitions and support successful implementation
Participate in scope development used to support contract negotiations
Proactively monitor and evaluate business partner performance
Analyze the performance of existing business partners and develop creative solutions that drive continuous improvement for American Airlines
Manage business partner invoice reconciliation, validation, and dispute resolution
Partner with airport leaders and cross-functional teams to identify performance opportunities and support operational initiatives
Build collaborative relationships with internal stakeholders and external business partners
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
Bachelor’s degree or equivalent experience
Minimum 1 year of related work experience or relevant training
Familiarity with airport operations
Preferred Qualifications - Education & Prior Job Experience
Experience with supplier or vendor relationship management
Skills, Licenses & Certifications
Strong quantitative, analytical, and problem-solving skills
Ability to build consensus among cross-functional working groups
Ability to communicate effectively, both verbally and in writing, with all levels of the organization
Strong organizational skills with the…
