About the role
Project and Organizational Change Management (OCM) Manager
GBS; Controls and process; Vendor management; BPO; Strategic - M&A due diligence and Integration; Change Management; Communications; Labour Relations; KPI Management; Service Delivery Management; Transformation/ GBS; Compliance
Job Title: Project and Organizational Change Management (OCM) Manager
Position Summary
We are seeking a highly motivated and experienced Project and Organizational Change Management (OCM) Manager to lead our large-scale projects and change initiatives as part of a global project and change management organization support finance operations. This individual will be responsible for developing and implementing project and change management strategies in collaboration with their global counterparts that minimize resistance and maximize employee engagement and adoption. The Project and OCM Manager will play a key role in ensuring that changes to business processes, systems, and technology are successfully integrated and sustained. The ideal candidate will have a strong background in leading high-level projects, designing effective change management programs, and fostering a culture of continuous improvement to support organizational goals.
Key Responsibilities
Stakeholder and Change Impact Analysis: This team is responsible for conducting detailed stakeholder and change assessments to identify the key impacts to people, processes, and technology. Plan, strategize and adopt strategies to reduce risk and ensure seamless adoption of transformation programs. Monitor and measure progress against defined success metrics, leveraging data and feedback to adjust plans and sustain outcomes. Maintain portfolio-level view of transformation initiatives to prioritize efforts, manage interdependencies, and optimize impact.
Communication: Design, develop, and execute internal communications in collaboration with the global EBS communications team to support global and regional project and change management initiatives.
Project Leadership: Lead high-level cross-functional projects to manage and resolve significant business issues, balancing stakeholder requirements with strategic objectives within…
