About the role
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together. About the Job
The Senior Manager – Sales Information Systems serves as the business owner for the Sales Performance Management and incentive compensation platform supporting travel agency and sales manager incentive programs. The role is responsible for defining, prioritizing, and supporting the delivery of business and digital technology solutions and partners with technology development teams and business stakeholders to drive the implementation of new system capabilities and enhancements to existing platforms. The position leads multiple teams and partners across the organization to maximize technology investments, improve operational effectiveness, and advance platform capabilities. The successful candidate will help shape technology strategies, guide organizational priorities, and ensure solutions deliver measurable business value.
Key Responsibilities
Serve as the business owner for the assigned business platform, establishing platform strategy, governance, roadmap priorities, and the long-term operating model.
Lead collaboration with business stakeholders and end-users to define, design, implement, and manage enterprise business system solutions and technology projects.
Maximize the value of existing business applications and technologies by aligning platform capabilities with evolving business requirements and strategic objectives.
Identify, assess, and manage technology risks, including potential system downtime and impacts associated with system changes and enhancements.
Partner proactively with stakeholders to improve data structures, business processes, system functionality, and overall technology effectiveness.
Identify training and user enablement needs and partner with internal teams and external resources to secure solutions that support successful platform adoption and utilization.
Manage functional and user acceptance testing strategies, inclu…
