About the role
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
Process agency brokerage shipments.
May handle remote filings
Ensure all government and organizational policies are followed.
Performs other duties as assigned. Paid Training Provided.
HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.
Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Preferred Qualifications: Tuesday–Saturday, 3:00 PM–11:30 PM. Hybrid role with a strong onsite requirement, especially during training. Hybrid eligibility may be considered after successful training completion and meeting role requirements. Candidates must live within 50 miles of the FedEx campus in Memphis, TN 38116. Employees are required to work onsite at the FedEx campus several times per week.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations…
