About the role
Job Title
Growth Manager Professional Services Summary
Amadeus AirOps delivers mission‑critical solutions to all players across the airport ecosystem (Airports, Airlines, Ground Handlers, Border Authorities, and more).
Within the newly created AirOps Product Marketing team, and as part of the Professional Services unit, the Professional Services Growth Manager is accountable for defining and scaling the AirOps Professional Services strategy, directly contributing to the Travel Unit’s double‑digit services growth ambition.
You will drive AirOps’ transition from a product‑centric approach to end‑to‑end solutions, embedding Professional Services into value propositions, commercial packages, and customer journeys to maximize business impact.
In this role you’ll
1. Define and lead the AirOps Professional Services portfolio within the Solution Strategy.
Build, structure, and continuously transform the AirOps Professional Services portfolio, ensuring it addresses customer needs, captures market opportunities, and leverages AirOps’ unique strengths.
Transform customer insights, market trends, and business priorities into service concepts, value propositions, outcome-based requirements, and investment recommendations.
Partner with Product Management and Product Marketing to integrate services into end-to-end AirOps solutions, combining hardware, software, and services into a compelling and differentiated value proposition.
Represent the services perspective throughout the AirOps Product Lifecycle (PLC), driving key deliverables, governance milestones, investment decisions, and stakeholder alignment.
Co-own service commercial performance, including pricing strategy, profitability, and contribution to the long-term Services P&L, in alignment with Travel Unit growth and margin objectives.
2. Drive Professional Services growth and commercial success.
Collaborate with Sales and Go-to-Market teams to embed services into commercial strategies, pipeline development, solution positioning, and deal execution.
Support strategic customer engagements and RFP responses where Professional Services provide measurable business value and a strong competitive differentiator.
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