About the role
Challenge Group is recruiting: Sales Agent – Liège
Join an international air freight group where every day brings new markets, new challenges and new opportunities to make an impact.
The Sales Agent is responsible for supporting the airline’s growth by contributing to income and profit development within the relevant market. Reporting to the Sales Manager, the role focuses on building and maintaining strong business relationships, identifying opportunities, and assisting in the negotiation and follow-up of agreements with both new and existing partners.
Responsibilities
Your role as a Sales Agent:
Maintain and develop business relationships with the current set of customers
Significantly increase the customers’ span, including focus on B&C customers
Identify and assess customers’ needs to achieve satisfaction
Responsible for increasing tonnage and REV from existing customers
Develop and promote special non-standard cargo “verticals”
Maintain key customer relationships, develop, and implement strategies for deepening the relationships with current customers as well as expanding the company’s customer base in the region
Become an expert with respect to the market and the competition
Represent the airline at industry events, trade fairs, and customer meetings to strengthen market visibility
Monitor performance KPIs and take proactive measures to achieve targets
Support the Sales Manager by providing regular market and customer reports, including forecasts, trends, and competitive analysis
Your profile:
Previous experience in a commercial role is an asset
Fluency in English (minimum B2/C1 level) is required; additional languages are an asset
Strong communication and interpersonal skills
Ability to handle multiple requests while effectively prioritizing tasks
Customer-focused mindset with a proactive and solution-oriented approach
Ability to build and maintain strong professional relationships
Comfortable using IT tools and digital systems
Ability to work independently as well as part of an international team
Willingness and ability to travel internationally when required
Adaptability and ability to thrive in a fast-paced, dynamic environment…
