About the role
Key Responsibilities Ground Operations - Flight turnaround planning and coordination Pre-flight preparation: Monitoring and coordinating flight schedules, arrival/departure times, expected ground times with CV Network management, Operations control, local airports and service providers. Inbound cargo planning and arrangements: Checking inbound messages (FFM/CPM) and send instructions to the GHA. Export Cargo coordination: Coordinating planned export cargo and build up planning, if applicable. Turnaround planning/supervision: Planning and coordinating aircraft turnaround in coordination with all local service providers (GHAs, fuel company, de-icing provider, etc.). Flight Load Planning/Loading Supervision (weight & balance): Preparing and issuance of load sheet and loading instructions by using the CV weight and balance software by qualified staff. Loading supervision, signing off the load sheet by qualified staff. Crew/Pax transport, crew hotel arrangements: Planning and coordinating crew/Pax transport, hotel arrangements and crew wakeup call. Crew briefing for outbound flight: Provision of all required documents, Gendec, load sheets, Notoc, Pax manifest, etc. Post-flight follow-up and messaging: Issuing e-flight reports, customs data transmission, flight close out messages, etravel. Cargo Operations Cargo Handling: Monitoring/supervising/coordinating cargo handling processes (acceptance, storage, build up, break down) at local GHA. Daily planning, monitoring: Pre-advises, FBLs, trucking requirements, special handling. ULD build up: Planning, coordination with GHA & Route management/Lux Hub; record keeping, stats. Special handling: Special/off-size cargo. Spot checks: Weight & volume checks, non-stackable cargo. Irregularity management: Support/coordinate/make arrangements with GHAs and relevant stations or departments for: missing, found, misrouted, damaged, mis-declared cargo, temperature deviations, claims, safety or security incidents. ULD control Monitoring of stock levels / SCM: Regular update by GHAs. Forwarding of empty equipment (EIC): Forward on flights/trucks in coordination with ULD control / Unilode. GHA Monitoring Daily follow up: Review daily situ…
