About the role
Technical Services Manager in GAC Savannah
Unique Skills:
At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.
Manage/oversee all aspects of the structures fuselage and interiors teams in support of internal and external customers. Oversite of Customer Support work orders produced in support of customer requests and overall support scenarios regarding all aspects of Structures Fuselage and Interiors aircraft systems troubleshooting and support for AOG and Non AOG aircraft to meet next schedule flights. Communicate executive level reporting of aircraft support scenarios to include up to L1 and VP or Sr VP level reporting of ongoing support scenarios. Manage accurate reporting of support scenarios via SFSR and any internal associated reporting to include quality, COS, GIAP, Safety, EHS and SMS reports. Understanding and experience with Gulfstream customer support and fleet support processes, specifically internal to Technical Operations, Field Service and FAST support is a plus.
Education and Experience Requirements
Bachelor's Degree in aviation maintenance, a related curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 10 years experience related to providing technical support to in-service transport aircraft to include at least. 5 years progressively responsible supervisory experience in the aerospace industry. Position Purpose:The Technical Services Manager is responsible for planning and providing overall direction to the groups within Technical Operations and ensuring the highest level of customer support is delivered. During escalated, sensitive, and special support efforts, the Technical Services Manager provides guidance and recommendations to Op…
