About the role
Job Title
Principal Product Definition Analyst
As part of the META - Digital Customer Interface team, we play a key role in connecting META airlines with Digital Labs, ensuring airline business needs are translated into high‑quality digital solutions. Our responsibility spans the entire delivery lifecycle — from requirements gathering and solution definition to coordinating implementation and delivering to production. We work closely with airline stakeholders to understand their objectives, convert them into clear and actionable solutions, and collaborate with Digital Lab teams to ensure smooth and timely execution.
What we do:
Act as the single interface between airlines and Digital Labs
Own end‑to‑end delivery, from idea to production
Translate business requirements into scalable digital solutions
Drive discussions, align stakeholders, and follow through to delivery
If you enjoy working at the intersection of business, technology, and stakeholder collaboration, this is the kind of environment where you can make a real impact.
Requirements handling
Gather and clarify customer requirements to ensure smooth delivery
Find and influence common demands across digital customers portfolio to drive the product vision
Provide the business perspective and ensure customer voice is heard in internal Digital forums.
Upsell Amadeus products matching the demand
Tracking of dependencies to Amadeus product features:
Ensure committed dependencies are delivered in due time and raise early warnings
Handle communication and mitigation plans in case of slippage
Validate Amadeus deliveries match expectations in early stages
Technical consultant
Give recommendations on some architectural or technical aspects in collaboration with our architects
Coordinate Amadeus internal dependencies (e.g. PSS)
Provide support to use Amadeus product features: functional and technical behaviours, configuration, documentation
Help UI teams in collecting all required information to use product features
Provide first level of investigation on defects raised to Amadeus products in the construction phase, and follow-up on them
Accountability end-to-end
Design digital solutions
Presen…
