About the role
Task Responsibilities
Supervise all operational processes of the station
By executing defined administrative tasks and duties
By supervising the station including GSA and GHA staff
By notifying the relevant department of the company about new legal requirements or administration procedures within the station that might have an impact on Cargolux’ operations or activities
By representing the company in local meeting(s) on request and if required
By reviewing vendor invoices on operational level
By implementing and enforcing Cargolux purchasing policy
Ensure safe and reliable completion of all ground operations activities
By ensuring all activities with regard to safety, security, quality, effectiveness and efficiency of activities foreseen in local and international laws and regulations for the legal representative of Cargolux in the station
By ensuring that ground processes are performed in accordance with the requirements of the Ground Ops Quality System
By ensuring that customers’ needs and expectations are understood and met (more specifically, but not limited to dangerous goods, live animals, perishables, off-size cargo ….)
By assisting the station in any operational related matters
By monitoring work-processes and supervising Ground Handling Agents, trucking companies and operation staff
By ensuring compliance regarding safety with the provisions of the GOM (GROUND OPS MANUAL), the Security Program manual and other corporate document as applicable.
By arranging and coordinating Road Feeder Services locally, in conjunction with Supplier Management Transportation
By monitoring service level agreements (SLA) with suppliers
By addressing any supplier issues to the Operations Manager
Guarantee that flight operations activities are performed as per CV processes and procedures by the local Ground OPS representative(s)
By ensuring that following listed flight operational services, but not limited to: Weather, Notams, Flight plans, Operational flight plans, Crew briefings, Crew callout, Crew transportation (to/from hotel), are provided as per flight operations manual
By ensuring that all necessary documentation pertaining to a flight are collated…