About the role
Job Purpose
At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as a Senior Technical Engineer - End User Technology.
Join our Platform Engineering team, the backbone of our cloud modernization journey. We architect and engineer next generation cloud platforms that unify control across datacentres, networks, public and private cloud environments. With a strong emphasis on automation, agility, and cost optimization, we enable scalable, resilient, and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure, we welcome you to be part of our transformation.
As a Senior Technical Engineer you will design, deliver, and support secure, reliable, and high-quality end-user computing services across Emirates Group. The role is for a Senior Technical Engineer in the End User Technology team, responsible for the lifecycle and ongoing improvement of Windows, macOS, iOS, Android, rugged devices, and the corporate printer estate. The Senior Technical Engineer will work with business stakeholders and technology teams to introduce new device hardware and services, maintain alignment with technology roadmaps and enterprise standards, minimise technical debt, and provide Level 3 support for assigned platforms.
In this role you will:
Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conformi…