About the role
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Branch Operations team within the American Airlines Credit Union. The role is responsible for overseeing the management of a branch (or branches) within a specific region in support of building member-relationships for the long-term by matching member needs to American Airlines Credit Union product and service solutions. The pay range for this position is between 57k to 69,500k.
What you'll do
Direct the operation of a full service Credit Union branch and be fully engaged in the development of business
Maintain communication between the branch and Regional Director in regards to operations and productivity
Maintain knowledge of the Credit Union's products and services in order to efficiently train and motivate staff to cross-sell
Implement operational, budgeting, marketing and loan procedures as well as delinquency and cost control
Exercise lending authority to process new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs, including consumer loans
Coordinate and participate in "Credit Union Days" as needed in order to grow business
Recruit, hire, motivate and train management and support staff
Coach and counsel team members and provide guidance to the teams on member service, sales and performance
Conduct annual employee evaluations and individual coaching sessions as needed
Motivate branch staff in an effort to maintain optimal member service level
Monitor and keep inventory of the facilities and equipment needs of the branch
Lead branch staff to attain all branch goals, including but not limited to, lending, membership and product goals
Conduct an…
