About the role
Ground Operations; Air Network; Road Network; Clearance Operations: Collects, organizes, and provides daily service and operational updates to district management team; Assembles data to review and update key indicators of field performance and assist in root cause analysis; Gathers response due requests from corporate, regional, and district levels; Creates and modifies databases to support operational decisions made by Engineer and Specialist; Provides analysis, trending and presenting of data to the Manager and/or DMD; Continuously updates current internal processes for improvement with limited guidance; Identifies opportunities for automation in current internal processes; Compiles, refines, and reviews service information to assist Engineer and Specialist in service goal setting; Participates by providing assistance on QAT’s, special projects, and cross functional projects; Collaborates with the District Quality and Process Specialist to manage the DCRT process; Actively supports the CSM process for the District staff; Performs other duties as assigned
Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.
Accuracy & Attention to Detail; Problem Solving Skills; Influencing & Persuasion Skills; Written & Verbal Communication Skills; Interpersonal Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx…
