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6 live jobs · updated 12 minutes ago

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Airport Customer Service Supervisor (AC)
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Unifi Aviation · North Carolina, Morrisville, United States
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in a…
Posted 52 minutes agoCustomer Service
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IT Customer Support Specialist
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Babcock International · Truro, GB, TR12 7RH, United Kingdom
Job Title: IT Customer Support Specialist Role ID: SF76071 Keep Military Flying Training Connected. Support the Technology Behind Tomorrow’s Defence Capabi…
Apply by 16 Oct 2026Customer Service
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Customer Service Manager, Airport Customer Experience
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American Airlines · West Palm Beach, FL, United States
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the wo…
Apply by 16 Oct 2026Customer Service
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Customer Service Manager, Airport Customer Experience
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American Airlines · Providence, RI, United States
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the wo…
Apply by 16 Oct 2026Customer Service
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Customer Service Agent
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Alaska Airlines · Full time · Anchorage, AK, United States
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences al…
Posted 19 hours agoCustomer Service
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Customer Service Agent - Commercial
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Manchester Airports Group · Manchester Airport, United Kingdom
Summary Customer Service Agent Hybrid Manchester Airport About CAVU For airports, for partners, for people. We are CAVU. At CAVU, our purpose is to find ne…
Posted 19 hours agoCustomer Service
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Technical Support Representative

Rolls-Royce · Tokyo (JP-TO), Japan

Apply on Rolls-Royce Full posting

Field: Corporate & Administration
Contract: Full time
Location: Tokyo (JP-TO), Japan
Posted: 4 months ago

About the role

Job Description Japan (Tokyo) As the advocate of the Customer within the Rolls-Royce organisation, the AST will build a strong relationship with the Customer, providing operational support to deliver the best solution to overcome any issues and avoid disruption through an awareness of the fleet and prompt, proactive support. The AST will provide support and inputs into our services lines to deliver the Customer fleet and campaign plan, keeping the record of embodiment's and fleet configuration up to date in the systems and will update the organisation how the products are performing in service and strive to improve the customer experience over the lifecycle At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet. We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we’re keeping the world flying. Key Accountabilities Be the key interface between Rolls-Royce and the Customer, identifying strategic influences/enablers within the Customers' organisation Act as the Customers advocate within Rolls-Royce organisation and ensure that the voice of the Customer is heard, raising Customer concerns and needs in a timely manner Support the WTT/CFG process to ensure a seamless communication and understanding of project issues Support any major or minor event investigation and support the airline in the event of operational disruption (AOG, IFSD, ATB,DIV) providing timely technical and parts supply assistance. Provide product technical advice/guidance on operation, maintenance, configuration and troubleshooting Responsible for reporting engine events and maintaining engine configuration and engine standard in executive systems Support management of fleet and campaign planning, updating usage from the Customer along with prioritisation of engine changes and stagger plans for mod incorporation/life management plans Responsible for raising requests for any…

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Airport Customer Service Supervisor (AC)

IT Customer Support Specialist

Customer Service Manager, Airport Customer Experience

Customer Service Manager, Airport Customer Experience

Customer Service Agent

Customer Service Agent - Commercial