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Customer Support & Key Account Operations
Madrid, Spain
Iberia
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Posted 15 days agoCustomer Service
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PH Trainer PT-2

FedEx Express · MAGNA, UT, United States

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Field: Training & Instruction
Contract: Part time
Location: MAGNA, UT, United States
Posted: 6 days ago

About the role

Trains other Package Handlers (PHs) on loading, unloading, palletizing, and scanning techniques in order to ensure efficient and safe movement of packages through the operation. Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner. Package Handlers may be assigned to or rotate through various areas and positions such as Loader, Unloader, Palletizer, Scan Weigh and Key (SWAK), Quality Assurance (QA), Facer, Switcher, etc. ESSENTIAL FUNCTIONS Trains new PHs in effective unloading, loading, palletizing, carrying, smalls handling, SWAK, and non-conveyable package handling techniques. Provides training to other PHs who are in need of additional instruction on unloading, carrying, loading, palletizing, smalls handling, SWAK, or non-conveyable package handling techniques, as determined by management. Provides feedback on proper package handling techniques, as needed. Reinforces among peer PHs all dock safety standards. Understands and demonstrates by example all necessary processes and procedures. Updates managers on conditions during the sort so operation efficiency decisions can be made. Assists in the implementation of new package handling procedures and techniques. Regularly loads/unloads, palletizes, lifts, carries, pushes and pulls packages while training other PHs. Utilizes hand-to-surface methods for all package handling. Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings. Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shift of 3-5 hours, with potential of working one or more shifts each day Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly. Performs other duties as assigned. MINIMUM EDUCATION None MINIMUM EXPERIENCE No experience required; six (6) months of experience as a PH with FedEx Ground preferred. KNOWLEGE SKILLS AND ABILITIES Ability to train multiple peer PHs simultaneously. Ability t…

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Customer Support & Key Account Operations