About the role
***Starting Pay up to $35.16***
***Certification pay up to $5,000 (paid within your first year)***
Under the general supervision of the Public Safety Communications Supervisor, will be responsible for operating telecommunications equipment to receive and evaluate incoming calls for police, fire and medical assistance; dispatching appropriate personnel and equipment to emergencies; operating and monitoring the various CCTV systems and terminal alarms to provide surveillance support for daily incidents and criminal cases to local, state, and federal courts. Roles and responsibilities will be assigned to specific workstations, not simultaneously, based on staffing levels and operational needs. Work is performed in a stressful environment where a variety of calls, frequently emergency in nature, are screened and dispatched within short time frames.
What you will be doing
Operates and monitors Emergency 911 system, multiple talk group two-way radio system and departmental telephone lines, receives and evaluates incoming requests for police, fire and medical assistance and dispatches police, fire and medical units as required based on the nature of the call; disseminates information to field units as required.
Evaluates and prioritizes emergency medical calls based on nationally recognized Emergency Medical Dispatch protocol.
Monitors status of all on-duty police, fire and medical units, coordinating availability of each unit and calling in additional on-call personnel as necessary.
Maintains notification files and requests services from other Airport Board departments, specialized police/fire units, secondary ambulance services, wrecker services.
Conducts tests and interface functions on multiple electronic emergency systems and alarms, including the Emergency 911 system, to ensure proper operation and backup capability.
Operates and oversees the CCTV system across the entire Airport in both secure and non-secure access areas, for incoming alarms, suspicious activities, and emergency responses; dispatches law enforcement for incoming alarms from terminal checkpoints in accordance with DPS Standard Operating Procedures and TSA regulations; monitor critical sa…
