About the role
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together. Job overview and responsibilities
The Senior Investigator, Internal Investigations protects the organization by conducting complex, high-risk investigations that preserve employee safety, safeguard enterprise assets, and uphold institutional integrity. This role exists to ensure serious allegations—including workplace violence, threats, theft, fraud, and misconduct—are resolved through objective, fact-based inquiry that mitigates risk and supports informed decision-making. Through collaboration with Human Resources, Legal, Labor Relations, and business leaders, the Senior Investigator strengthens organizational resilience by identifying emerging risk patterns and informing enterprise-wide prevention strategies.
Lead and conduct complex investigations related to workplace violence, threats, theft, fraud, and misconduct, ensuring accuracy, objectivity, and defensibility.
Assess case severity, identify emerging risks, and escalate matters appropriately to protect employees and the organization.
Collaborate with HR, Legal, Labor Relations, Security, and business leaders to align investigative actions with legal and organizational requirements.
Prepare clear investigative reports, case summaries, and data-driven insights to support leadership decision-making and compliance needs.
Identify investigative trends, systemic gaps, and opportunities to strengthen controls, policies, and workplace safety initiatives.
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree or related experience
Demonstrated experience investigating workplace violence, threats, theft, fraud, and employee misconduct.
Strong investigative capabilities, including interviewing, evidence analysis, fact development, and report writing.
Experience partnering with HR, Legal, and Labor Relations in a corporate or regulated environment.
2+ years of experience conducting internal, corpo…