Trainee - Global Change and Knowledge Management (m/f/diverse)

Kickstart your career with us!

Would you like to support the execution of change, knowledge, and migration‑related activities, documentation, and knowledge transfer within Lufthansa Group Business Services?

Sounds interesting? We look forward to your application!

Tasks

• Support basic change and knowledge management activities under close guidance of senior team members
• Assist in migration‑related activities, including preparation of documentation and knowledge transfer materials

• Prepare and update documentation, templates, presentations, and reports according to defined standards
• Support maintenance of project and activity documentation, including plans, schedules, and action lists
• Support preparation of inputs for regular and ad‑hoc status updates
• Assist in preparation of trainings, workshops, and working meetings related to change and knowledge topics
• Participate in meetings and support documentation of outcomes and follow‑up actions
• Support routine Global Change & Knowledge Management operations locally and globally
• Assist in operation and maintenance of knowledge management tools and repositories
• Actively participate in learning activities, onboarding sessions, and knowledge transfer within the team

Requirements

• Academic / Master degree (e.g. Project Management, Business Administration) or in progress
• Intermediate in English (written and spoken)
• Excellent computer literacy

• Good command of MS Office tools (Excel, PowerPoint, Word)
• Basic analytical skills and ability to work with data
• Ability to document processes, prepare summaries, or maintain knowledge repositories
• Basic knowledge / experience in Documentation Management, Trainings, Migrations or Change Management will be an asset
• Diligent, independent and systematic approach to work
• Strong time management and organizational skills
• Analytical and conceptual mindset
• Numeric skills
• Team player
• Customer orientation
• High precision, dedication to deliver the objectives on time
• Pro-activeness, improvements driver
• Willingness to participate in the projects
• Flexibility and adaptability

*CV/Resume required

*Must possess permit to work in Poland

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.