Passenger Sales Specialist

Cebu Pacific puts people at the heart of service, and it is through this mindset that our team of moment makers are always looking at new and innovative ideas to deliver solutions, services, and products for our passengers, clients, and partners. At Cebu Pacific, we don’t just manage routes and partnerships—we create impactful strategies that define the future of air travel.

Bring your unique and bold ideas to the team and be a moment maker in the ever evolving field of Commercial and Sales as a Passenger Sales Specialist. Visit our careers site to learn more about how your moment matters at Cebu Pacific: Cebu Pacific Air

Your role will serve as the primary sales owner for the assigned territory, responsible for driving revenue growth and strengthening trade partner engagement through strategic account management and sales execution. Develops and supports accredited accounts through regular business reviews, development plans, product updates and training programs while ensuring efficient contract management. Identifies market opportunities, monitors account performance and implements initiatives that improve productivity, retention and overall sales results.

Primary Responsibilities:

• Promote Cebu Pacific products and services to various Travel and Trade Partners to achieve revenue, seat load factor, and ancillary targets in the assigned territory.
• Manage and grow accounts through regular sales calls, data-driven reviews, and execution of development plans.
• Implement sales strategies tailored to the territory to drive account performance, passenger count, and ancillary sales.
• Actively participate and/or spearhead sales initiatives such as product presentations, expos, blitzes, and familiarization trips, including full support on ingress and egress.
• Respond promptly to agent and client inquiries, ensuring consistent and professional service delivery.
• Coordinate with cross-functional teams (e.g., Revenue Management, Marketing, Airport Operations, Legal, Customer Care) to address partner needs and deliver cohesive service.
• Provide market intelligence and monitor competitor activities to inform sales strategies.
• Submit accurate and timely reports, monitor KPIs, and align performance with team and company targets.
• Maintain strong relationships with assigned accounts and continuously seek new business opportunities through account acquisition and partner development.
• Evaluate, qualify, and recommend travel trade applicants for accreditation in accordance with company policies, business requirements, and market opportunities.
• Travel as needed across Visayas and Mindanao to support field activities, events, and client engagement.

Qualifications

• 4-year management or business course (preferred)
• Knowledge on Airline Reservations System and BI Data tool is an advantage
• Knowledgeable in Microsoft Office – Word, Excel, Powerpoint.
• Highly principled and values driven
• Strong interpersonal and relationship-building skills
• Excellent written and verbal communication skills
• Strong negotiation and influencing skills
• Sound business judgment and decision-making ability
• Results-oriented with strong commercial acumen
• Proactive and self-driven with a high degree of initiative
• Analytical and data-driven problem solver
• Effective stakeholder management and collaboration skills
• Adaptable and resilient in a fast-paced environment.
• Customer-focused with a commitment to service excellence.
• Team player with the ability to work cross-functionally
• Values continuous learning and professional development

Why Join Us

• We are the first Great Place to Work ® certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.

Note: This position is for an Individual Contributor and will be based in Cebu City, Cebu but currently follows a hybrid workplace flexibility arrangement.

Your moment matters. Be a Moment Maker!

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at Cebu Pacific Careers Site for reference.