Manager, Technology & Operations Innovation

Step into the heart of operations at Cebu Pacific by joining our Operations Control, Planning and Flight Technical Department, where precision and efficiency are at the core of keeping the airline running seamlessly. These dynamic Moment Makers ensure that our flights are on schedule, disruptions are managed effectively, and operations remain safe, efficient, and passenger-focused.

At Cebu Pacific, we go beyond just managing operations—we are leaders in designing innovative solutions that enhance the travel experience of passengers. Apply now as a Manager, Technology & Operations Innovation and be a Moment Maker who plays a vital role in connecting people, places, and moments. Visit our careers site to learn more about how your moment matters at Cebu Pacific.

Primary Responsibilities

• Partner with the wider Operations Control, Planning and Flight Technical (OCPFT) teams to support
  initiatives involving new and existing applications, ensuring alignment with operational
  needs and technological advancements.
• Coordinate with IT teams and vendors to implement and drive
  changes that enhance operational systems, including aircraft communication technologies
  and flight-related applications.
• Identify and drive opportunities for greater efficiency
  within OCPFT's systems and processes, leveraging innovation to
  streamline operations.
• Collaborate with department heads to manage vendor
  relationships and ensure service delivery meets operational and aircraft
  communication system requirements.
• Provide expertise and guidance to departmental projects,
  fostering a culture of continuous improvement and operational excellence.
• Oversee the management of Operations’ iPad inventory,
  including the supporting apps, equipment, and SIM cards, ensuring they align
  with the organization’s needs.
• Work closely with teams across Operations, including
  Training and Standards, to proactively plan and purchase necessary devices in
  line with business requirements.
• Regularly review and update documented processes that
  support the iPad and Electronic Flight Bag (EFB) program, ensuring they reflect
  current best practices.
• Own and maintain the Business Continuity Plan (BCP) related
  to iPad outages and aircraft communication system disruptions, ensuring minimal
  operational downtime.
• Ensure all iOS updates are compatible with installed apps
  and address any compatibility issues promptly.
• Take responsibility for ensuring iPads are configured
  correctly and fully operational before being released to users, ensuring a
  smooth user experience.
• Oversee and optimize aircraft communication systems,
  ensuring reliable, cost-effective connectivity and performance across all
  flight operations.
• Lead the evaluation, selection, and implementation of new
  communication technologies to improve aircraft connectivity and operational efficiency.
• Collaborate with cross-functional teams to identify and
  implement process improvements and innovations in aircraft communications
  systems.

Basic Qualifications

• Must have a bachelor’s degree in any of the relevant fields,
  such as: Aviation Management or Engineering, Information Technology and Operations
  Management.
• Must have a minimum of 5 years of experience in aviation
  operations, with a focus on EFB or aircraft communication systems and
  operational technologies.
• Proven experience in implementing and optimizing operational
  technologies and communication systems.
• Demonstrated experience managing vendor relationships and
  ensuring service-level agreements are met.
• Must have a strong understanding of operational systems and
  applications in aviation, including aircraft communication technologies and Electronic
  Flight Bag (EFB) programs.
• Knowledge in Systems Automation, Internet of Things (IoT)
  and Cybersecurity is an advantage.
• A Master’s Degree in a related field is a plus, especially
  if it includes a focus on technology management, aviation, operations, or
  process improvement.
• Preferably completed a Project Management Training/Course,
  IT related or Aviation-Specific Certifications.
• Has technical knowledge of Aviation Systems and Technology,
  Aircraft Communications Systems and/or Electronic Flight Bag (EFB) Management.

Why Join Us

• We are the first Great Place to Work ® certified airline in
  Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn
  for two consecutive years.
• We are named among Philippines Best Places to Work by BusinessWorld
• Be part of a forward-thinking team that values innovation
  and continuous improvement.
• Play a key role in developing and nurturing the talents that
  drive our success.
• Enjoy unique employee perks such as free travel for you and
  your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.

Your moment matters. Be a Moment Maker!

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site.