Learning Systems Specialist (13-month Contract)

Role Introduction

Reports to: Digital Learning Lead – Analytics and Systems

As a Learning Systems Specialist, you will support the delivery and continuous improvement of digital learning across Cathay. Working within Cathay Academy, you will partner with stakeholders to support learning programmes through our Learning Management System (LMS), provide day-to-day system support and contribute to projects that enhance the employee learning experience.
Bring your experience in Learning & Development systems to a role where you can broaden your exposure within a large, complex and international organisation. You will collaborate with stakeholders across different functions, build deeper expertise in learning technology and contribute to LMS operations, system enhancements and migration projects.

Key Responsibilities

• Partner with the Cathay Academy team and other functional stakeholders on their digital learning requirements, learning paths, and make recommendations based on available/applicable learning system solutions
• Engage with the Cathay Academy team and other functional stakeholders in the roll out of their training and learning programs in the Learning Management System (LMS), such as setting up in both sandbox and production environments, facilitating the testing in the sandbox, securing sign off, and launching of programs
• Serve as subject matter experts and advise business units on the effective and efficient use of the LMS, including organizing and facilitating regular learning sessions on the LMS, and conducting regular meetings with them
• Troubleshoot the system issues if needed, make recommendations on future functions and enhancements, and engage with vendors on escalations or future system updates
• Priorities projects and allocate team members to specific project tasks and responsibilities
• Support daily management of the LMS, inquiries, and learner escalations
• Assist with cross-functional digital learning content and analytics projects and initiatives to enhance learning solutions, processes, and data-driven insights
• Support the end-to-end LMS migration project, including solution design, migration validation, UAT execution

Requirements

• Degree holder, preferably related to education / training related discipline
• 3+ years of experience in learning and development, learning systems management; airline training is a plus
• Demonstrated experience in learning project management, stakeholder management, performance measuring and reporting, consulting with partners from the business units, cross functional teams
• Proven experience in the use and management of learning management systems, preferably Saba/Cornerstone
• Tech savvy, proficient in desktop applications MS Office, Adobe, HTML, SCORM, etc.
• Self-starter, capable of working as part of a cross functional team, working with all levels

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.