HXXMN_0LTT Administration Officer-Trainee Management

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, freighter conversions, technical training and AOG support.

Position Description

This position is primarily responsible for the end to end management of foreign trainees covering admission and on boarding, accommodation and daily life affairs, training studies, as well as psychological and cross cultural adaptation. It encompasses dormitory logistics and safety management, internship follow up, psychological counselling, and emergency incident response. The role requires multi party liaison with schools, government authorities, the Group and overseas partners to ensure the orderly study and living of foreign trainees in Xiamen. Overtime and response to after hours emergencies are required for this role.

What You'll Do

1、Take charge of foreign trainee admission management, covering visa application and admission notification. Coordinate with schools, trainees, government authorities, Group HR and overseas agents to guarantee timely visa issuance. Arrange airport pick up and dormitory accommodation for trainees arriving in Xiamen, complete residence related formalities including paperwork, medical checks, insurance and residence permit applications, coordinate admission ceremonies and distribute work uniforms, safety shoes and supplies.
2、Oversee dormitory check in/check out, facility ledgers, daily maintenance and regular safety inspections to ban unauthorised electrical appliances. Track utility fees, manage logistics such as access rights, catering, disinfection and public area cleaning. Monitor trainees’ off campus activities during holidays, submit statutory reports, offer medical assistance and perform guardian duties in emergencies. Enforce dormitory discipline for late return and overnight absence, conduct spot checks and deliver safety compliance education covering anti fraud, drowning prevention, fire & traffic safety, infectious disease prevention, anti pyramid schemes, confidentiality and legal compliance.
3、Coordinate training with instructors, prepare bilingual timetables, compile attendance data, gather teaching feedback and provide on site interpretation support. Keep daily liaison with hangar internship departments to follow trainee progress. Identify trainees’ psychological issues triggered by language barriers, pressure or homesickness, maintain mental health records and organise seminars. Respect diverse beliefs and customs, hold festival and Chinese corner events and mediate cross cultural conflicts.
4、Serve as 24/7 emergency contact, draw up contingency plans, support emergency drills and cooperate with authorities to handle trainee emergencies including acute illness and injuries. Fulfil other reasonable tasks assigned by the Training Department amid low workload periods.

What You'll Need

1、Possess basic English communication skills.
2、Demonstrate a strong service-oriented mindset.
3、Able to work overtime and handle ad-hoc tasks,including night shifts when required.

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO!

Reference ID: 1199

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

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