Ground Operations Technical Support Executive

OVERALL PURPOSE OF POSITION

The Ground Operations Technical Support Executive is responsible for managing any ground-related systems, load and balance manuals and procedures, ensuring regulatory and company standards are upheld with the ultimate target of delivering operational excellence.

Responsibilities

• Responsible for the upkeep of the KM Malta Airlines (KMMA) DCS systems and its entries, support and is responsible for all database entries and inputting. Be the liaising person in between KMMA and the DCS suppliers to handle communication when issues arise. Also, must support the implementation of policies and procedures and day–to–day running of the office.
• Maintain the KMMA Weight and Balance system database with all information required in order to enable the Load Planning Section to produce Electronic Weight and Balance documentation.
• Responsible for updating outstations for the addition of new destinations, as well as communicating any new and/or changes to the procedures.
• Ensure that any changes and/or updates to the Weight and Balance database are made known to Load Planners throughout the KM Malta Airlines network and responsible for the delivery of the system training related to Weight & Balance.
• Deliver training Ground Handling personnel related to all Ground Operations procedures, including but not limited to Turnaround Coordination and weight and balance.
• Liaise with IOC personnel regarding any problems encountered during operations.
• To aid all stations and handlers with the required technical support related to ground handling related systems.
• To maintain and contribute towards the development and revision of the Load and Balance Manual and the Ground Operations Manual.
• Responsible for updating the DOW, DOI tables for the fleet and keeping all parties concerned abreast of such changes.
• Manage updates related to KM Malta Airlines DCS system whenever a change of basic data occurs for an aircraft type/tail.
• Updating of KMMA (AHM565) aircraft data sheets.
• To assist ground handling service providers with any issues related to DCS system and Weight & Balance.
• Compiles, circulates, and maintains KMMA fleet data for Electronic Check-in and Weight and Balance at outstations. Executes yearly data audit checks on all databases.
• Compiles, circulates, and maintains KM Malta Airlines Ground Operations Manual, KMMA fleet Weight and Balance Manuals and/or any other Manual or part thereof pertaining to the section.
• Ensures that company policies and procedures are always implemented and carried out.
• To perform any other task and/or duties that may be assigned by Head of Outstations & Airport systems in connection with the exigencies of the Department.

Qualifications and Experience

• Previous experience working within Airline Ground Operations.
• Experience in Aircraft Weight & Balance computations.
• Knowledge and experience in Airline Safety Management System.
• Competence in regulatory bodies’ procedures and their effective implementation.
• Ability to draw objective conclusions and propose recommended action for corrective measures and continued process development.
• High level of interpersonal as well as written and oral communication skills, including report writing and recommendations.
• Ability to work under pressure, be creative and flexible to effectively deal with prevailing circumstances.

Closing Date: 6th November 2026