Endpoint & Software Deployment Specialist

MTU Aero Engines has over 14,000 employees in 20 locations worldwide. One in three planes flies with our technology. Even more economical, lower in emissions and quieter.MTU Aero Engines Polska is a leading aerospace and MTU Aero Engines AG company specialized in the production of aircraft engine components. Polish branch in Tajecina near Rzeszow is an integral part of the entire value chain, from engineering and technology (production engineering as well as design, analysis, project management, materials engineering) to production, assembly and repair. Your responsibilitiesProvide operational support for internal clients across multiple locations Handle and manage support tickets (in ServiceNow), ensuring timely diagnosis, resolution, escalation, and communication with users Troubleshoot and resolve issues related to: Microsoft Windows operating systems Software distribution and deployment Operating system installation and deployment Device provisioning and configuration Device drivers and hardware compatibility Windows Updates and patch management Application installation failures Standard client applications Endpoint management services Support software deployment activities using Microsoft Configuration Manager (MCM/SCCM) and Microsoft Intune Support and maintain standard client applications and enterprise software packages. Cooperate with application owners, infrastructure teams, and external suppliers to resolve complex technical issues Support Virtual Desktop Infrastructure (VDI) operations, including: Installation and configuration of virtual clients Delivery and handover of environments to end users Maintain technical documentation, knowledge articles, and support procedures Contribute to automation and process improvement initiatives related to software deployment and endpoint management Our requirementsExperience in IT support, preferably in 2nd / 3rd line support, desktop support, or endpoint management roles Strong understanding of Windows operating systems Experience troubleshooting: Operating system issues Application installation failures Software distribution problems Device driver issues Windows Update related incidents Endpoint management client issues Hands-on experience with Microsoft Configuration Manager (MCM/MECM/SCCM) Understanding of software deployment technologies and application lifecycle management Knowledge of Operating System Deployment (OSD) concepts Experience diagnosing software installation failures using deployment logs and troubleshooting tools Familiarity with application packaging concepts and silent software installations Knowledge of Active Directory and Group Policy fundamentals Experience working with ServiceNow or other IT Service Management platforms Understanding of software distribution, patch management, and endpoint compliance processes At least basic PowerShell scripting skills Strong problem-solving and analytical skills Excellent communication and stakeholder management abilities. Customer-focused mindset with the ability to explain technical issues to non-technical users Ability to prioritize and manage multiple incidents and requests simultaneously Strong organizational skills and attention to detail. Ability to work independently and in an international team environment English and Polish proficiency (written and spoken) As an advantageExperience with software packaging solutions Knowledge of PowerShell App Deployment Toolkit (PSADT) Experience supporting enterprise-scale endpoint environments BenefitsWork in an international environment with access to global expertise and best practices in the aviation industryAnnual and long-term bonus schemeAn organizational culture based on trust, collaboration, and mutual supportStable employment in a well-established company. The first employment contract is offered for a minimum of 12 monthsTraining from day one and clear opportunities for professional development, including financial support for foreign language courses and further educationAccess to an e-learning platform with a wide range of training coursesPrivate medical care with the option to extend coverage to family members, as well as access to health programs and psychological support for you and your loved onesGroup life and health insuranceSafe and comfortable working conditions in line with high occupational health and safety standardsCo‑financing of truly useful benefits, including a Medicover sport card, public transport, prescription glasses, and meals in the company cafeteria. Additionally - fresh fruit WednesdaysAn attractive calendar of company events - integration, sports, and social activitiesThe possibility to join company - sponsored sports clubsConvenient on - site facilities - a bus stop located next to the company and a dedicated employee parking area. Ready?Then apply now and give your career a boost! Please send us your complete application documents.We are looking forward to get to know You!Get to know us!Familiarize yourself with the reporting procedure on internal notifications regarding breaches of law by following this link.