Cabin Crew Assessment Days: What to Expect

Most airlines invite you after an online application and, often, a video interview. The invitation lists what to bring: usually your passport, proof of your right to work and any certificates the airline asks for, such as a swimming certificate. Read it carefully and plan to arrive early. Dress in business attire: a well-fitted suit, polished shoes and neat hair. Recruiters notice grooming from the moment you arrive.

Days usually start with a presentation about the airline and the role. A group exercise follows, where recruiters watch how you work with others rather than whether your group reaches the right answer. Many airlines then run practical checks, such as a reach test to confirm you can reach the safety equipment in the overhead lockers, and a check of your documents. Candidates who progress have a final interview, often built around customer service, teamwork and handling difficult situations.

Successful candidates receive a conditional offer, subject to background checks and a cabin crew medical. Training follows: in Europe, initial cabin crew training leads to the Cabin Crew Attestation you need to work on board. If you are not selected, most airlines let you reapply after a waiting period, so ask for feedback and use it.