About the role
Job Purpose
Emirates Courier express is a fast, reliable, and end-to-end delivery solution, leveraging Emirates' global network and logistics expertise to provide seamless door-to-door express shipping for customers worldwide.
The role of the Express Product Development Controller is to research global supply chain and industry trends, trade flows, customer requirements and benchmark products network-wide to recommend key industries to focus on and to generate ideas for new or enhanced products and solutions. They will analyse and support the sales of product & solutions including the identification of potential customers, development of a sales and marketing plan and setting commercial targets in order to support the achievement of overall revenue targets. In addition, they will monitor and analyse the commercial- & operational performance of products and solutions.
In this role, you will
Business Development & Projects
Research and systematically gather air-cargo related information about global supply chain trends, product-specific trade flows, customer evaluations and requirements from internal and external sources.
Analyse gaps relating to products and solutions in comparison to other airlines, integrators and forwarders. Collate data in a structured way, analyse and evaluate with recommendations for business and product development in order to create new market opportunities.
Develop a product idea, recommend a design for new or improved products and solutions by defining product specifications, identifying quality parameters, establishing criteria for service providers on a high level. Participate in analysing survey results, reviewing current commercial business processes and practices, proposing changes if needed to remain efficient and aligned to customer needs.
Evaluate market suitability, quantify market opportunities and prepare a high level business case to facilitate decision making, having evaluated process and infrastructure cost as well as predicted yield and revenue estimates for the market segment to be targeted.
Product Development
Liaise with all Cargo Managers, internal, external customers and supplier partners in collecting requi…
