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Employer:JetSMART Posted:Last 7 days

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Practica Servicio Al Cliente
JetSMART · CL, Santiago (, Chile
Misión Diseñar e implementar una iniciativa de mejora basada en analítica de datos, automatización o Inteligencia Artificial que contribuya a optimizar la…
Apply by 23 Oct 2026Customer Service
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Learning Program Manager

Southwest Airlines · Dallas, Texas, United States of America, United States

Apply on Southwest Airlines Full posting

Field: Corporate & Administration
Contract: Full time
Location: Dallas, Texas, United States of America, United States
Posted: 8 days ago

About the role

Department SWA University Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description As a Learning Program Manager supporting the Safety & Security Team, you'll lead the intake, analysis, and execution of learning initiatives that build critical capabilities across safety, security, and regulatory programs. You'll partner with cross-functional stakeholders to identify business needs, develop effective training solutions, and ensure learning programs are delivered efficiently and produce measurable results. This role requires a resourceful, action-oriented professional who thrives in a fast-paced environment, takes initiative, navigates ambiguity with confidence, and continuously seeks simple, cost-effective ways to drive learning impact and operational excellence. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Intake and triage new learning requests, evaluating scope, value, cost, and alignment with business goals Maintain and update learning programs using a lean, value-driven approach—cutting redundant or low-impact content Manage projects end…

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Practica Servicio Al Cliente