About the role
Job Purpose To manage the tenancy contracts, maintenance, customer and third-party relationships of assigned facilities/outlets ensuring their layout, services and surrounding environment meet the needs of clients/tenants. Also, to manage the refurbishment and cleaning services in the facilities and catering outlets whilst reporting defects and implementing corrective measures as needed. Key Result Responsibilities Manages all the tenancy/services contractual relationships, administration and communication for the assigned facilities to ensure the facilities are run and maintained as per agreed standards and up to the customers’ expectations. Negotiates, Issues/renews and manages the administration and monitoring of the tenancy contracts and SLAs ensuring adherence by all parties to terms and conditions, agreed standards, and specifications as well as maximizing the benefit of the company from those contracts/SLAs. Communicates with tenants, vendors, suppliers and clients to collect necessary documents and prepares contracts for the verification of legal department prior executing. Coordinates with Finance and HR teams to ensure timely and accurate debiting of tenancy fees to employees accounts as well to manage utilities invoices and recharges for services provided to subsidiaries. Maintains an accurate and up-to-date database of all tenants’ contacts and contracts with expiry dates to manage the renewal accordingly ensuring evacuation notices are considered as per agreed terms. Manages the procurement, installation, repair, warranty and replacement of all kitchen and electrical equipment in the facilities and F&B outlets Works closely with maintenance engineers to execute a risk-free delivery of renovations/refurbishment/maintenance plans in the assigned facilities with focus on cost-effectiveness, quality, timeliness and conformity with agreed specifications and in line with approved quality standards. Establishes/maintains effective relationships with clients and vendors to ensure satisfactory delivery of services; acts as the focal point for clients, understands their requirements for layout and fittings and communicates to engineers/contractors for executi…
