About the role
Job Title Principal Scrum Master - Lufthansa Digital Lab The LHG Digital Lab supports Lufthansa Group in the design, development, and continuous evolution of its digital platforms, including the OneBooking web ecosystem and related digital services. The Lab operates within a Scaled Agile Framework (SAFe) environment as part of Lufthansa Group's Digital Hangar and Agile Release Trains, working in close collaboration with Lufthansa product, design, and engineering teams. The Lab includes teams based in Nice (France), Bad Homburg (Germany), and Istanbul (Turkey). The Nice Digital Lab hosts cross-functional Scrum teams made up of Software Engineers, Quality Assurance (QA) Engineers, and Customer Success Engineers who deliver customer-facing, highly available digital solutions used by airline customers worldwide. Key Responsibilities We are looking for an experienced Scrum Master (or Principal Scrum Master) to support Agile delivery and continuous improvement for a User Interface (UI)-focused development team operating within a complex international environment. In this role, you will serve as the Scrum Master for one team, helping ensure the effective application of Agile principles, supporting delivery excellence, encouraging team autonomy, and driving continuous improvement. You will collaborate closely with Lufthansa Group stakeholders and Release Train Engineers (RTEs) to manage dependencies, align priorities, and support Program Increment (PI) execution. You will also contribute to broader Agile transformation initiatives by coaching teams and stakeholders on Agile practices and supporting the continued development of Agile maturity across the organisation. Scrum Master Leadership, Coordination and Agile Coaching Serve as the Scrum Master for a User Interface (UI) development team, facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Sprint Reviews, Retrospectives, and Backlog Refinement sessions. Support high-performing, self-organising teams through coaching and servant leadership, while helping to remove impediments and improve team effectiveness. Partner with Product Owners on backlog management, prioritisation, transparency, predictability…
