Flight Data Contact (50-60%, all genders)

Turn data into safer skies. Join our Reporting Office and become the bridge between Flight Crews and Flight Safety, turning operational data into actionable safety insights.

Starting date: January 01,2027

Tasks

As a Flight Data Contact, you are the trusted link between flight data, crews and safety. Through experts’ analysis and confidential discussions, you will help identify operational risks, support continuous learning, enhance Just Culture and actively contribute to safer flight operations.

• Monitor compliance with Flight Ops SOPs through systematic data analysis
• Use a flight data monitoring tool to timely identify and analyse operational safety data
• Ensure the confidential handling of flight data in accordance with Just Culture principles
• Engage with flight crews to discuss significant operational deviations and promote continuous learning
• Serve as contact for individual crews seeking confidential evaluation of a specific flight
• Support the implementation and enhancement of flight data recording and analysis tools
• Contribute flight data expertise to safety investigations and risk assessments
• Bring non-routine occurrences in a confidential and anonymous base to the attention of the Accountable Manager and the NPFO as directed

Requirements

You are an experienced captain with a strong sense of diplomacy and integrity, a passion for safety and ability to earn trust across the organisation.

• SWISS Senior Captain close to retirement with extensive operational experience and preferably a current or former instructor qualification

• Thorough understanding of aviation safety, Safety Management Systems and Just Culture principles
• Trusted, respected and well-connected within SWISS
• Strong analytical skills, attention to detail and ability to evaluate complex data
• Capable of high level of accuracy, discretion and empathy when dealing with confidential matters
• Excellent communication skills, with the ability to engage peers in open, honest and constructive dialogue
• Strong advocate of Just Culture and continuous learning
• Fluent in English and German, French is an advantage

Please note that for this LX role, only candidates currently employed under a SWISS contract can be considered

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.