Cargo Supervisor

NEW

Cathay Pacific · Not specified

Posted 2 hours agoCargo & Logistics

Base: Not specified
Field: Cargo & Logistics
Posted: 2 hours ago

Cargo Supervisor

Cathay Pacific
Airport & Cargo Operations
Cargo Department
Permanent
Hong Kong SAR (China)
Application deadline: 28 Sep 2026

Role Introduction

Reports to: Assistant Manager - Cargo Manager On-Duty
The team at Cargo Service Delivery manages our global cargo services. This includes managing operations and processes and following all local regulations. Our role is to maintain the Cathay Cargo customers’ experience by ensuring their shipments can reach the destination without deviation.
As the Cargo Supervisor, you will be responsible for overseeing and ensuring efficient performance of Cargo Officers, maintain communication with subordinates and Cargo Management, and liaise with service providers for smooth operations.

Key Responsibilities

Ensure to sufficient resource for daily operations, distribute tasks evenly and adjust as needed
Maintain the office appliances and equipment are always in good order
Ensure punctuality, adherence to grooming standards, and provide fair assessments with concrete feedback for Service Leaders and Cargo Officers
Supervise flight operations to meet company rules and achieve On-Time Performance (OTP)
Stay knowledgeable about handling procedures including but not limited to hazardous materials, electricity stoppage, bomb threat etc.
Report issues, propose solutions, and handle irregularities
Monitor service providers’ performance and maintain effective communication for efficient operations
Ensure compliance with safety regulations, conduct investigations and submit reports promptly
Assist the Cargo Duty Officer by preparing reports and handling shipment care duties for the Operational Control

Requirements

Right to work in Hong Kong
Minimum age of 18
Tertiary education or equivalent experiences
Minimum 3 years’ airline experience in cargo operations. Freighter load control and freighter ramp/loading operations experience would be an advantage
Sound knowledge of cargo operations including freighter
Good analytical, problem-solving, and planning skills
A self-motivated leader with excellent communication and interpersonal skills
Able to interact with people at all levels and from different cultural backgrounds
Sound PC knowledge in MS Word, Excel & PowerPoint
Independent & detailed oriented
Good command of both spoken and written English. Spoken and written Chinese is preferred
As this is a Safety Sensitive Role, appointment is subject to passing a pre‑employment drug test in accordance with the HKCAD Guidance for Screening of Psychoactive Substances (CAD373)

Benefits

Being part of a world-class service brand to be proud of
World-class training and structured career progression path
A safe and collaborative working environment which embraces a diverse and inclusive culture
Special allowance(s) is entitled to overnight and public holiday shifts
Medical coverage & other flexible benefits
Flexible retirement scheme
Discounted travel for you and your family

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

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Key Responsibilities

Requirements

Benefits

Personal & Application Information

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